Customer Support

ShoreMark Support Center

For technical assistance, ShoreMark Pro subscription management, or feedback, reach out directly to our engineering team.

Direct Email Support

All inquiries and support requests are answered directly by our developers within 24 to 48 hours.

Official Support Inbox: [email protected]

Restoring Your ShoreMark Pro Subscription

Switching devices or reinstalling? Tap Profile > ShoreMark Pro and select "Restore Purchases" to instantly reactivate your Apple subscription.

Are My Secret Fishing Spots Safe?

Yes. Catch coordinates are encrypted on your device using AES-256-GCM before transmission. Raw GPS points are never stored in plain text on our servers.

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Technical bug report ShoreMark Pro / billing questions Data privacy and coordinate encryption Species recommendation or regional limit suggestion General feedback & suggestions